Securex provides comprehensive manned guarding services tailored to meet the security needs of various sectors across East Africa.
At Securex, we are renowned for delivering top-notch security solutions across East Africa. We cater to clients of all sizes, tailoring our services to suit your specific security needs. Our offerings range from security personnel and canine deployment to monitoring, training, and crisis management.

We prioritize a rigorous selection process for our Security Officers, ensuring that they have passed extensive background checks. They undergo comprehensive training in first aid, fire prevention, customer service, and security-specific skills to equip them with the knowledge and skills to protect your premises, assets, and staff effectively.

Our Security Officers offer services such as:

  • High-profile security officers for situations requiring heightened security to maximize the deterrent effect.
  • Risk reduction through a proactive security presence and swift, effective responses.
  • Low-profile security officers who balance excellent customer service with effective asset protection.
  • Tasks such as controlling admissions and exits, monitoring security systems, and patrolling designated areas.

Our Security Supervisors are seasoned professionals with substantial security management experience. They excel in devising and implementing robust security strategies tailored to your needs.

In addition to overseeing our Security Officers, our Security Supervisors conduct routine security assessments to identify potential vulnerabilities and suggest risk-mitigation solutions. They liaise closely with clients to understand their security needs, ensuring our services exceed their expectations.

Securex receptionists serve as the frontline ambassadors of your organization, creating a positive first impression for visitors and clients. Their primary responsibilities include:

  • Greeting Visitors: Warmly welcoming guests, providing them with information, and directing them to the appropriate personnel or department.
  • Visitor Management: Ensuring all visitors are logged and issued appropriate identification badges, maintaining visitor records for security and compliance purposes.
  • Communication Management: Handling incoming calls, emails, and other forms of communication efficiently, including transferring calls, taking messages, and responding to inquiries.
  • Administrative Support: Assisting with various administrative tasks such as scheduling meetings, managing mail, and coordinating office supplies.
  • Emergency Response: Acting as a point of contact in emergency situations, providing guidance, and coordinating with security personnel.

Securex ensures that its receptionists are well-equipped with the necessary skills and knowledge through comprehensive training programs. These programs include:

  • Customer Service Training: Focusing on effective communication, conflict resolution, and creating a welcoming environment.
  • Security Protocols: Training on visitor management, emergency procedures, and coordination with security personnel.
  • Technical Skills: Providing training on office equipment, communication systems, and software used for administrative tasks.
  • Ongoing Development: Continuous training sessions to keep receptionists updated with the latest practices and technologies in office management and security.

Securex receptionists add significant value to clients by:

  • Enhancing Professionalism: Presenting a polished and professional image, enhancing the overall impression of your organization.
  • Improving Efficiency: Managing communication and administrative tasks efficiently, allowing other staff members to focus on their core responsibilities.
  • Strengthening Security: Contributing to a secure office environment through diligent visitor management and coordination with security personnel.
  • Enhancing Customer Experience: Ensuring that visitors and clients feel welcomed and valued, improving overall customer satisfaction.

Securex Loss Control Officers play a critical role in minimizing risks and preventing losses within your organization. Their primary responsibilities include:

  • Risk Assessment: Conducting thorough assessments to identify potential vulnerabilities and recommending measures to mitigate risks.
  • Surveillance: Monitoring activities through physical patrols and advanced surveillance systems to detect and prevent theft, fraud, and other forms of loss.
  • Incident Investigation: Investigating any incidents of loss, including theft, damage, or fraud, and compiling detailed reports for further action.
  • Compliance Checks: Ensuring that all security and safety protocols are adhered to, maintaining compliance with legal and regulatory standards.
  • Training and Awareness: Providing training to employees on loss prevention techniques and raising awareness about security policies and procedures.

Securex ensures that its Loss Control Officers are highly skilled through comprehensive training programs. These programs include:

  • Risk Management Training: Focusing on risk assessment, threat identification, and developing strategies to mitigate potential losses.
  • Surveillance Techniques: Training on the use of advanced surveillance systems, physical patrol methods, and observational skills.
  • Incident Response: Providing training on effective incident investigation, reporting procedures, and evidence handling.
  • Regulatory Compliance: Ensuring officers are well-versed in legal and regulatory standards related to security and loss prevention.
  • Continuous Improvement: Ongoing training sessions to keep officers updated with the latest techniques, technologies, and best practices in loss prevention.

Securex Loss Control Officers add significant value to clients by:

  • Reducing Financial Losses: Through proactive measures and vigilant monitoring, they help minimize incidents of theft, fraud, and other losses, directly impacting the bottom line.
  • Enhancing Security: By identifying and addressing vulnerabilities, they enhance the overall security posture of the organization.
  • Ensuring Compliance: Their role in maintaining compliance with security and safety standards helps avoid legal and regulatory penalties.
  • Improving Operational Efficiency: By investigating incidents and identifying root causes, they help improve operational processes and reduce future risks.
  • Providing Peace of Mind: Clients can focus on their core business activities knowing that experienced professionals are dedicated to protecting their assets and interests.

Securex Security Control Room Operators are essential to maintaining a secure and well-monitored environment. They play a pivotal role in the proactive management of security operations. Their primary responsibilities include:

  • Monitoring Surveillance Systems: Constantly observing live feeds from CCTV cameras and other surveillance equipment to detect and respond to any suspicious activities.
  • Incident Response: Quickly assessing and responding to alarms, alerts, and incidents by coordinating with on-ground security personnel and emergency services.
  • Communication Hub: Serving as the central communication point for all security operations, facilitating effective communication between different security teams and stakeholders.
  • Data Management: Maintaining accurate logs and records of all activities, incidents, and communications for future reference and compliance purposes.
  • System Management: Ensuring that all security systems and equipment are functioning correctly, performing routine checks, and reporting any technical issues for timely resolution.

Securex provides extensive training programs to ensure its Security Control Room Operators are proficient in their roles. The training includes:

  • Surveillance Techniques: Training on the effective use of CCTV systems, monitoring techniques, and identifying suspicious activities.
  • Emergency Procedures: Instruction on responding to various types of emergencies, including fire, medical, and security incidents, ensuring a swift and effective response.
  • Communication Skills: Enhancing the ability to communicate clearly and effectively with security personnel, emergency services, and clients.
  • Technical Proficiency: Training on the operation and troubleshooting of security systems, including CCTV, access control, and alarm systems.
  • Data Management: Educating on the importance of accurate record-keeping, report writing, and maintaining data integrity.
  • Ongoing Development: Continuous training sessions to keep operators updated with the latest security technologies, threat patterns, and best practices in control room operations.

Securex Security Control Room Operators add significant value to clients by:

  • Enhancing Real-Time Security: By constantly monitoring surveillance systems, they ensure any suspicious activity is detected and addressed immediately, enhancing the overall security of the premises.
  • Effective Incident Management: Their ability to respond swiftly and coordinate effectively with on-ground security personnel and emergency services minimizes the impact of incidents.
  • Centralized Communication: Acting as a communication hub ensures seamless coordination among different security teams, leading to more efficient security operations.
  • Accurate Reporting: Maintaining detailed logs and records provides valuable data for analyzing security trends and improving future security strategies.
  • Technical Reliability: Ensuring all security systems are functioning optimally reduces the risk of technical failures and enhances overall security system reliability.
  • Peace of Mind: Clients can trust that their security is in capable hands, allowing them to focus on their core business activities without worrying about security issues.

We offer services that include dog and handler teams and sniffer dog services. We take pride in our large working dog team, which includes over 200 dogs of different breeds such as German Shepherds, Rottweilers, Belgian Malinois, and Boerboels.

Guard Performance Systems are critical for effective security management, offering data-driven insights to enhance security teams’ performance.

Benefits include

  • Streamlined security management.
  • Real-time analytics on team activities
  • Data-driven decision making
  • Improved personnel tracking
  • Performance feedback for team skill enhancement

Key technologies we offer are

Wearable Cameras

Our wearable cameras significantly enhance evidence collection. These devices automatically record and securely tag footage, ensuring the integrity of the information. With effective data management features, users can easily access, review, and store recordings. This technology is invaluable for law enforcement, security personnel, and other professionals who require reliable documentation of their activities.

Enhanced Digital Communication

Our advanced digital radios, equipped with GSM support, facilitate global communication. These radios are designed with features such as incident reporting, emergency panic buttons, and GPS tracking, which greatly enhance safety and coordination. Whether you are managing a large team or responding to emergencies, our digital radios ensure seamless and reliable communication, no matter where you are.

Digital Patrol Monitoring

Our digital patrol monitoring solution revolutionizes patrol operations. By enabling live monitoring and logging, it provides real-time location tracking and activity reviews. This technology not only increases patrol efficiency but also enhances accountability and productivity. Security managers can conduct instant location checks and review patrol activities, ensuring comprehensive oversight and improved performance.

Key technologies we offer are

Our Security Officers offer services such as

Reach Us Today

We look forward to hearing from you. Email us to learn more about our company and security solutions we offer.