Join us

Welcome to Securex Africa Careers!

Join us in our mission to protect and secure what matters most!
Our people make us different — energetic about supporting and challenging our clients in equal measure. We’re passionate about making a measurable impact in all we do. Our unique culture and approach deliver enduring results, true to each client’s specific situation. We’ll always do the right thing by our clients, our people and our communities.

Why Join Securex Africa?

Benefits and rewards

We care for our clients’ business as our business. We think and act like business partners, not academic advisors. We share our clients’ aspirations, work to understand their reality, and align our incentives with their objectives — so they know we’re in this together.

Personal impact, mentoring, and teamwork are just a few of share our clients’ aspirations, work to understand their reality, and align our incentives with their objectives — so they know we’re in this together.

Open Positions

Job Summary

Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent who will be responsible for offering topnotch support to our valued Customers with empathy and efficiency. The candidate should be customer-obsessed, proactive and solution-oriented.

Duties and Responsibilities

  • Handle Customer engagements via various platforms
  • Provide accurate and timely information while ensuring exceptional customer service.
  • Troubleshoot and resolve Customer issues, aiming for first-time resolution.
  • Collaborate with other internal departments to ensure Customer satisfaction.


Minimum Requirements and Competencies

  • At least 2 years’ experience working in a busy Customer-centric position.
  • Degree in business administration or related field.
  • Tech-Savvy, well conversant with Microsoft Office, excel and Power Point and capable of quickly learning new software applications.
  • Customer-obsession in terms of being empathetic, proactive, problem-solving.
  • Excellent written and verbal communication skills.


If you are ready to embark on an exciting career journey with Securex, apply now using the link https://airtable.com/appmw1G3kZCgrsFbY/shrEIvLFGBYIXEBzO.

Join our team and make a difference in the lives of our valued Customers.

Job Summary

The Senior Executive Assistant will be responsible for managing the day-to-day activities of the CEO and ensuring daily administrative needs are met promptly and efficiently. Should have extensive experience supporting top-level executives, proficient in managing complex schedules and handling confidential information. Dedicated professional committed to ensuring seamless executive operations and facilitating strategic initiatives

Duties and Responsibilities

  • Maintain the CEO’s complex schedules, diaries, coordinating meetings, logistics, international conference calls, preparing agendas, taking minutes, and making necessary travel arrangements
  • Liaise with key stakeholders to resolve queries/complaints raised by internal and external clients, suppliers, etc.
  • Prepare, collate and handover all necessary information required by the CEO prior to any meeting or interaction
  • Assist in the coordination and execution of special projects, as assigned by the executives
  • Consistently build and maintain relationships with key stakeholders for the purpose of working together to support the CEO
  • Support delivery of CEO initiatives, via management of trackers to ensure success within the agreed timelines
  • Ensure to keep the CEO up to date with daily, weekly and monthly reports of pending actions
  • Follow-up on the completion and submission of relevant reports from key stakeholders
  • Timely and professionally responds to and report outcomes of ad hoc projects, business issues, client requests and stakeholder requests, etc. that impact the business
  • Prepare reports, presentations, speeches, etc. on behalf of the CEO
  • Serve as a point of contact between the executives and various departments, clients, and suppliers
  • Anticipate the needs of the executives and proactively address them
  • Prepare and reconciliate expenses for the CEO
  • Conduct research, collect and analyze data to prepare reports and documents for the CEO when required
  • Communicates with the Board of Directors and coordinates the full life cycle arrangements for their meetings from arrival to departure.
  • Provide supports to all directors and senior management team when required


Minimum Requirements and Competencies

  • Bachelor’s Degree in any Business Discipline
  • 7+ years’ experience in an Executive Assistant role preferably supporting C-level executives
  • Ability to manage senior executives in the organization
  • High levels of integrity and confidentiality
  • Proven ability to streamline processes and enhance efficiency in fast-paced environments.
  • Able to handle sensitive information with integrity and confidentiality.
  • Strong written and verbal communication skills.
  • Exceptional organizational and multitasking abilities, with keen attention to detail


Interested candidates should submit their applications via this link APPLY HERE by 15th May 2024.

Position: Innovation Analysts

Job Summary:

Securex Kenya, a leading security solutions provider, is seeking a dynamic and tech-savvy Innovation Analyst to join our team.

Key Responsibilities:
-Participate in organizational projects to identify requirements and conduct user research, revealing insights about solutions and surfacing new opportunities for innovation.

-Support the delivery of innovation projects by working closely with different departments within the organization.

-Assist in the implementation of solutions from conception to initiation by providing information and engaging in key business analysis tasks.

-Facilitate innovation workshops that help the organization identify opportunities for improvement.

-Assist with the evaluation and selection of new technologies.

-Serve as a point of contact in collaboration with the innovation team for outsourced solutions.

-Coordinate the transfer of research, prototypes, and improved processes to customers.

-Use data analysis to inform decisions and the direction of our efforts daily.

-Assist in designing and identifying efficient ways to capture and consolidate necessary data from structured, unstructured, and human data sources.

-Manage Airtable and Airtable workflows to streamline data management and collaboration.

-Write clear and concise user stories to communicate requirements to development teams.

Requirements:-

-Bachelor’s degree in Science, Engineering, Business, Information Technology, or a related discipline

-2+ years of experience in technology transfer, business development, market analysis, patent licensing, business analysis, innovation, or related functions (fresh graduates with relevant internships or projects are also encouraged to apply)

-Proficiency in typical computer applications such as MS Office and Internet Explorer

-Demonstrated verbal and written communication skills, as well as interpersonal skills

-Strong proficiency in Airtable and experience managing Airtable workflows

-Understanding of software development principles and the ability to communicate effectively with technical teams

-Familiarity with Odoo is a plus but not mandatory

-Excellent problem-solving and analytical skills

-Proactive and self-motivated, with a passion for driving innovation and continuous improvement.

What We Offer:

-Competitive salary and benefits package

-Opportunities for career growth and professional development

-A dynamic and collaborative work environment that values innovation and creativity

-The chance to work with cutting-edge technologies and make a significant impact on the company’s success

Interested candidates should send their applications via this form by 10thMay: APPLY NOW

Apply Today!

Ready to take the next step in your career? Visit our careers page to view all available positions, detailed job descriptions, and application procedures. At SecureX, we are excited to see what you can bring to our team!
Join SecureX and be a part of a team that is dedicated to making a difference, not just in security, but in the world.