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Welcome to Securex Africa Careers!

Join us in our mission to protect and secure what matters most!
Our people make us different — energetic about supporting and challenging our clients in equal measure. We’re passionate about making a measurable impact in all we do. Our unique culture and approach deliver enduring results, true to each client’s specific situation. We’ll always do the right thing by our clients, our people and our communities.
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Why Join Securex Africa?

Benefits and rewards

We care for our clients’ business as our business. We think and act like business partners, not academic advisors. We share our clients’ aspirations, work to understand their reality, and align our incentives with their objectives — so they know we’re in this together.

Personal impact, mentoring, and teamwork are just a few of share our clients’ aspirations, work to understand their reality, and align our incentives with their objectives — so they know we’re in this together.

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Open Positions

Job Summary 

We are seeking to recruit a Project Coordinator who will be responsible for planning, coordinating, and executing security system projects. The role ensures projects are delivered on time, within budget, and meet client satisfaction. 

Duties and Responsibilities

  • Execute on Securex’ regional expansion strategy. 
  • Maintaining relationships with engineers, contractors MEPs to open the door for projects in the regions. 
  • Responsible for driving growth in above areas and Focus on regional growth by expanding sales in the regions. 
  • To source for new guarding and electronic systems clients as per the monthly targets.  
  • Maintaining relationships with clients by providing support, information, and guidance and also managing new client accounts. 
  • Build and maintain relationships with people; our teams, customers and other stakeholders. 
  • Develop go to market plans and lead execution of market entry initiatives.
  • Present and sell company products and services to current and potential clients. 
  • Manage quality and consistency of product and service delivery and Maintenance of Company Image. 

Key competencies and Qualifications

  • A Diploma or Bachelor’s degree in Electrical, electronics, IT or a relevant business 
  • 0–3 years of experience in security systems, IT projects, or a related technical environment.
  • Strong communication and coordination skills.
  • Ability to engage multiple stakeholders effectively. 
  • Team collaboration skills, including the ability to work effectively with cross-functional teams. 
  • Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office.

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send your CV HERE by 20th May, 2026.

Only shortlisted applicants will be contacted.

Job Summary 

The Business Operations Manager will be responsible for managing the Business Unit commercially and operationally,  ensuring effective and efficient training of Guards, Supervisors, as well as planning, implementing and overseeing the overall monitoring of security operations of the company. 

Duties and Responsibilities

  • Manage the Security Solutions Business Unit commercially and operationally to deliver exceptional value to our clients through the advancement of intelligent/smart security solutions with a clear focus on service delivery and customer support.
  • Proactively responsible for upselling and cross-selling the company’s full range of products and services by identifying customer needs, maximizing sales opportunities, and enhancing customer satisfaction and loyalty.
  • Day to day management and further maturation of the security operations function including daily monitoring, management and response to security control systems, including SIEM/Sentinel and coordinates.
  • Leads incident response, including vendor security issues and manages incidents with up-to-date reports.
  • Manage the arrangements of the deployment, relieving, transfers and supervision of guards in the respective zones.
  • To make spot checks on Field officers and other operatives in the respective zones.
  • Visiting scenes of incidents, make entries in the OB’s and prepare appropriate incident reports are prepared within 24hrs.
  • Liaising with the police and investigators on all matters involving incidents and investigations at client premises.
  • Conducting surveys for security requirements requested by clients and also make recommendations.
  • Maintain regular contact with clients to ensure satisfaction with the services provided.
  • Provide leadership and direction for the operations team.
  • Manage staff up-skilling within the department to meet current and planned outputs; build and maintain talent infrastructure and employee development by assessing capability, identifying gaps and designing training programs.
  • Support Commercial and sales efforts, specifically bid and proposal development.
  • Compliance with operational processes; ensure business operational strategies and initiatives are implemented across all Kenya operational areas in a timely and cost-effective manner.
  • Assist the Training Team with any specific to assignment training requirements to ensure the company are meeting the client’s needs.
  • Ensure there is Operations efficiency and cost reduction in accordance to the set parameters.
  • To develop predicted yearly budgets and present to the Head of Operations covering all areas under his/her command.
  • Ensure area is operating within budget, including the monitoring of Supervisors to ensure OT2, off days etc.
  • Demonstrate strong financial acumen through sound financial and commercial decision making with regards to cost discipline, managing efficiency and productivity, perusing revenue growth and optimizing manpower.

Key competencies and Qualifications

  • A security professional with a proven track recorded in security management, planning and coordinating.
  • An ability to carry out scope of work and produce the relevant level of paperwork to support such schemes.
  • Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
  • A sound working knowledge of security best practice and legislation affecting the security role.
  • Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills.
  • An intermediate level of IT skills with a very good working knowledge of the range of MS Office packages.
  • A very good knowledge of technology driven security solutions as well as a willingness to continually upgrade that knowledge.
  • Sound judgement and decision making skills, with a “hands on”, problem solving approach, able to remain calm under pressure and take control of incidents, pro-active and self-motivated.
  • An ability to work as part of team and also have the ability to lead teams.
  • Experience of writing procedures, drafting reports, preparing business cases and compiling and adjusting requirements to meet shortfalls in staffing levels.
  • Excellent planning and organization skills to meet deadlines and pay attention to detail, with a consulting mind-set.
  • Understanding financial practices such as cost control and budgeting, demonstrating financial acumen in all decision making.
  • Must have the highest level of integrity, vigilant and of sound judgement

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send your CV HERE by 15th April, 2026.

Only shortlisted applicants will be contacted.

Purpose of Job

The Security Operations Auditor is responsible for evaluating, monitoring, and improving the effectiveness of security operations across all functional areas, including guarding services. The role ensures compliance with company policies, contractual obligations, regulatory requirements, and industry best practices while identifying operational risks, control weaknesses, and opportunities for continuous improvement. It further enhances operational standards by driving service delivery excellence, strengthening compliance, and supporting ongoing improvements in security operational effectiveness.

Duties and Responsibilities

  • Conduct routine, scheduled, and surprise audits of guarding sites, client locations, branches and control rooms operations.
  • Evaluate compliance with SOPs, assignment instructions, company policies, client SLAs, and regulatory requirements.
  • Assess deployment quality, staff performance, shift coverage, and adherence to operational manuals. Review incident management processes, escalation procedures, and crisis response effectiveness.
  • Validate accuracy and integrity of documentation including OB entries, assignment instructions, occurrence reports, patrol logs, and shift handover records.
  • Monitor and evaluate the effectiveness of security technologies including CCTV systems, alarms, access control, tracking systems, electronic monitoring tools, and patrol verification systems.
  • Assess risk profiles at client sites and recommend appropriate mitigation measures aligned with company and client frameworks.
  • Conduct investigations and root-cause analyses for operational non-compliance, safety breaches, fraud indicators, or service failures.
  • Review internal controls to identify vulnerabilities that could lead to theft, fraud, or operational losses.
  • Monitor adherence to occupational safety and health (OSH) requirements and document compliance gaps.
  • Evaluate training compliance, certification records, staff capability levels, and readiness for deployment.
  • Collaborate with other departments such as Operations, QHSE, HR, and Technical departments to address audit findings and strengthen compliance.
  • Prepare detailed audit reports, scorecards, dashboards, and trend analyses highlighting findings, risks, and systemic issues.
  • Present audit findings to senior management and provide actionable recommendations to improve operational effectiveness.
  • Track implementation of corrective and preventive actions (CAPA) and verify timely closure of audit findings.
  • Provide insights and recommendations to enhance security procedures, deployment models, service delivery standards, and technology utilization.
  • Support external audits, client review meetings, and regulatory compliance assessments as required.
  • Maintain audit schedules, accurate records, and a structured audit trail for accountability and continuous improvement.
  • Any other duties as directed by the head of department from time to time.

 

Key Competencies and Skills

  • Strong interpersonal, communication, report-writing, and presentation skills, with the ability to manage difficult conversations professionally.
  • Excellent analytical, investigative, organizational, and problem-solving abilities, with strong time-management and prioritization skills.
  • High integrity, strong attention to detail, and the ability to work effectively both independently and within a team while handling confidential information.
  • Solid understanding of regulatory requirements, OSH and compliance audits, and ISO fundamentals.
  • Hands-on experience in security auditing, including site audits, operational inspections, compliance checks, and preparation of audit reports and incident assessments.
  • Strong risk-assessment capability, including root-cause analysis using data-driven methods, and practical knowledge of guarding operations, control room procedures, and security technologies (CCTV, alarms, access control).

Educational Qualifications

  • Diploma or Bachelor’s degree in Security Management, Criminology, Risk Management, or a related field.
  • 3+ years’ experience in security operations, auditing, risk management, or compliance.
  • Knowledge of security regulations, PSRA requirements, and regional compliance frameworks.

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send your CV HERE by 27th February, 2026.

Only shortlisted applicants will be contacted.

Purpose of Job

The primary focus for the Compliance & Standards Specialist is responsible for leading the implementation, monitoring, and continuous improvement of ISO standards and regulatory compliance frameworks across regional operations. The role ensures alignment with international standards, local legal requirements, and internal policies while strengthening the organization’s competitive positioning through demonstrable compliance excellence.

Duties and Responsibilities

  • Drive ISO standards certification and sustain compliance across operational streams in Kenya, Uganda, and Tanzania.
  • Lead implementation and maintenance of ISO certifications (ISO 9001, ISO 27001, and related standards).
  • Coordinate internal and external ISO audits across all regional operations.
  • Ensure regulatory adherence across all business units and jurisdictions.
  • Conduct compliance assessments, structured gap analyses, risk evaluations, and rootcause investigations.
  • Develop and maintain compliance frameworks and quality management systems.
  • Develop, review, and update policies, SOPs, quality manuals, risk registers, and compliance documentation.
  • Monitor implementation of corrective and preventive actions (CAPA).
  • Ensure proper documentation control and records management aligned with ISO standards.
  • Monitor changes in laws, industry standards, and East African regulatory environments and advise management accordingly.
  • Liaise with regulatory bodies, standards agencies, and certification partners.
  • Develop compliance dashboards, monitoring tools, and performance indicators.
  • Prepare periodic compliance reports and dashboards for senior leadership.
  • Train staff on ISO standards, compliance requirements, and best practices.
  • Build internal audit capabilities and promote a culture of continuous improvement.
  • Collaborate with operations, HR, IT, and technical departments to ensure integrated compliance.
  • Support market positioning by showcasing compliance achievements and certification milestones.
  • Enhance brand credibility through compliance-based content on professional platforms such as LinkedIn and other digital channels.
  • Any other duties as directed by the head of department from time to time.

 

Key competencies/Skills

  • Strong interpersonal, communication, report writing, and presentation skills, with the ability to manage difficult conversations professionally.
  • Excellent organizational, analytical, and problem solving abilities with proven time management and prioritization skills.
  • High level of integrity, attention to detail, and ability to work effectively within a team.
  • Solid understanding of Kenya’s regulatory landscape, compliance frameworks, and experience conducting Compliance & OSH audits.
  • Strong knowledge of ISO auditing fundamentals (ISO 9001, ISO 27001) and proficiency in policy drafting, documentation control, and records management.
  • Proficiency in Microsoft Office, QHSE management systems, and other compliance related database tools, including experience in risk identification and mitigation planning.

 

Educational Qualifications

  • Bachelor Degree in Applied Sciences, Occupational Safety and Health, Environmental Science and any other science related field.
  • Proven Computer skills (Field of security or service industry will be an added advantage)
  • ISO basic auditing certification (ISO 9001 and/or ISO 27001).
  • Experience managing multi-country compliance frameworks is an added advantage.
  • Knowledge of East African security regulations and regulatory environments.
  • Experience supporting ISO certification audits and surveillance audits.

 

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send your CV HERE by 27th February, 2026.

Only shortlisted applicants will be contacted.

Purpose of Job

The Process Compliance Auditor is responsible for evaluating, monitoring, and improving internal processes to ensure efficiency, regulatory compliance, and alignment with organizational standards across security services, electronic security systems, and administrative functions. The role applies Lean Six Sigma and other process improvement methodologies to identify inefficiencies, close compliance gaps, and strengthen service delivery excellence while supporting continuous improvement, internal controls, and operational readiness.

Duties and Responsibilities

  • Conduct comprehensive departmental and cross-functional audits to assess process efficiency, workflow compliance, and adherence to operational standards.
  • Map existing processes and analyze workflows to identify bottlenecks, redundancies, inefficiencies, and compliance gaps.
  • Lead Lean Six Sigma (Green Belt level) process improvement projects from initiation to closure, focusing on waste reduction and efficiency gains.
  • Perform structured gap analysis and root cause analysis using data driven methods to recommend corrective and preventive actions.
  • Develop, update, and maintain SOPs, process manuals, policies, and operational documentation to ensure relevance and standardization.
  • Design and deliver training modules, guidance documents, and capacitybuilding sessions based on audit findings and process improvements.
  • Track and validate the implementation of corrective and preventive actions (CAPA) to ensure sustained compliance and continuous improvement.
  • Ensure timely renewal of operational licenses, permits, and regulatory documentation.
  • Prepare detailed audit reports, compliance summaries, KPIs, and improvement recommendations for management review.
  • Collaborate with other departments such as Operations, HR, QHSE, Finance, and Technical team to standardize processes and support organization-wide compliance.
  • Promote a culture of continuous improvement through process discipline, best practices, and operational excellence initiatives.
  • Any other duties as directed by the head of department from time to time.

 

Key competencies and skills

  • Strong process mapping, workflow analysis, and documentation development capability.
  • Proficient in Lean Six Sigma methodology (Green Belt minimum).
  • Ability to identify operational inefficiencies, conduct structured gap analysis, and perform root cause analysis using data driven methods.
  • Strong analytical, investigative, and problem solving skills.
  • Excellent interpersonal, communication, report writing, and presentation skills.
  • High attention to detail, integrity, and strong compliance orientation.
  • Ability to design and deliver training modules and facilitate process improvement sessions.
  • Effective stakeholder engagement and ability to work independently or collaboratively across departments.
  • Professional training in Compliance, Auditing, OSH, or related fields (added advantage).
  • Proficiency in Microsoft Office, process mapping tools, audit tools, and reporting systems.
  • Strong understanding of regulatory requirements and compliance frameworks relevant to the organization.

 

Educational Qualifications

  • Bachelor Degree in Applied Sciences, Occupational Safety and Health, Environmental Science and any other science related field.
  • Minimum 3+ years’ experience in operations, process improvement, or compliance auditing.
  • Proven experience leading continuous improvement or operational excellence initiatives.
  • Experience within security, risk managed, or other regulated operational environments (preferred).

 

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send your CV HERE by 27th February, 2026.

Only shortlisted applicants will be contacted.

Job Summary 

Securex Agencies (K) Limited is seeking to recruit new members in our dynamic team. The Controllers will be responsible for ensuring 24/7 focal point for all security coordination and communication as directed by the Security Specialist and Security Focal Points.

Duties and Responsibilities 

  • Acts as the 24/7 focal point for all security coordination and communications as directed by the Security Specialist or Security Focal Points
  • Operates as the 24/7 single point of contact (POC) for triaging all emergencies and networking to the appropriate resource while maintaining an electronic log of all incidents.
  • Serves as command and control node for routine and emergency situations by maintaining communications with the security guard force personnel, the security site supervisor/manager and the Security Specialist/Security Focal Points.
  • Operates all emergency communications equipment to include UHF/VHF/HF radios, satellite phones, landlines, vehicle tracking system and cell phones.
  • Frequent, proactive monitoring and tracking all client’s and vendor vehicles on mission using the ‘Track 24’ platform in tandem with radio/cell-phone checks with the drivers.
  • Monitors the CCTV system for the country Office and acts as initiator for shelter in place and lock down protocols
  • Conduct daily checks to ensure that all client’s security monitoring , tracking and operating systems are functional and reports any faults to the client’s Security Specialist.
  • Maintains an updated list of point of contact numbers and residence locations for all international and national Client’s residential Staff/Consultants and VMs.
  • Providing customers with the organization’s service and product information.
  • Completing call notes and call reports as necessary and updating them.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Give feedback to the client on complaint.
  • Conduct periodic equipment inspections and routine tests in order to ensure that operations standards are met.
  • Update all monthly reports and share with the head of the department on monthly basis as per the deadlines issued.

Minimum Requirements and Competencies

  • Bachelor’s degree in information Technology, Security Management, or a Business related field
  • Diploma/Certificate in any Customer Service course.
  • Minimum of 2 years’ experience working in busy Call Centre within a commercial business setting.
  • Tech-Savvy, well conversant with Microsoft Office, excel and Power Point and capable of quickly learning new software applications.

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send CV HERE on or before 15th April, 2026.

Only shortlisted applicants will be contacted.

Job Summary 

We are seeking to recruit a Field Service Technician who is will be responsible for installing, maintaining, and repairing equipment and systems at client sites. This role involves troubleshooting technical issues, providing hands-on support, and ensuring equipment is fully functional and meets safety and performance standards.

Duties and Responsibilities 

  • Perform installation, testing, commissioning, repair, and preventive maintenance of screening and security equipment, including X-ray scanners, metal detectors, and explosives/narcotics trace detectors, and related products/equipment, in accordance with company and manufacturer guidelines.
  • Accurately diagnose, troubleshoot, and resolve mechanical, electrical, and software issues in coordination with the Senior Field Service Engineer or Technical Lead.
  • Ensure that all work complies with relevant health, safety, security, and radiation safety protocols, particularly when handling high-voltage and radiation-emitting equipment.
  • Maintain up-to-date and accurate service documentation, including job sheets, digital service reports (via RESCO/Eworks), radiation safety records, and maintenance logs.
  • Engage directly with clients and end-users to address service concerns, provide technical explanations, and ensure high levels of customer satisfaction and professionalism on-site.
  • Carry out regular system performance checks and calibrations to ensure optimal operation and regulatory compliance.
  • Participate actively in technical training programs and certifications to continuously improve knowledge of existing and new products and systems.
  • Assist in field service projects, including upgrades, retrofits, and system relocations, ensuring timely and quality execution.
  • Manage and account for company assets such as service tools, radiation meters, laptops, test kits, and vehicles; ensure all equipment is properly maintained, calibrated, and returned in good condition.
  • Provide support in inventory and stock management, including requisition and tracking of spare parts and consumables.
  • Remain available for scheduled standby duties on weekends and public holidays, responding to urgent calls without delay or conflict.
  • Exercise strong time management and planning skills, ensuring tasks are completed efficiently whether on-site or during office-based activities.
  • Take initiative to study product manuals, technical documents, and online resources to broaden personal technical knowledge during non-site hours.
  • Promptly escalate unresolved technical issues to the appropriate internal teams, ensuring minimal service disruption.
  • Ensure confidentiality and data protection in handling sensitive client equipment and systems.
  • Maintain a professional demeanor and appearance at all times, upholding the company’s reputation in the field.
  • Support in the preparation of site surveys, risk assessments, and documentation required for equipment deployment or servicing.
  • Fulfill any other technical or administrative responsibilities assigned by supervisors or management in alignment with business needs.

 

Key competencies/ skills

  • Proven technical proficiency in operating, maintaining, and troubleshooting security screening equipment and systems, including X-ray scanners and detection units.
  • Strong analytical and problem-solving abilities, with a keen aptitude for diagnosing and resolving technical faults efficiently.
  • Excellent communication and customer service skills, with the ability to interact professionally with clients and team members on-site.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, documentation, and communication.
  • Working knowledge of RESCO/Eworks or similar field service management software, with the ability to document and report service activities accurately.
  • Effective multitasking and time management skills, with the ability to prioritize tasks and adapt to dynamic work environments.
  • Collaborative team player with strong interpersonal skills and a proactive approach to supporting colleagues and enhancing service delivery.

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send your CV HERE by 16th  August, 2025.

Only shortlisted applicants will be contacted.

Job Summary 

Securex Agencies (K) Limited is seeking to recruit a new member into the Technical Team. The Technical Administrator will be responsible for providing administrative support to the service aspect of the technical team by ensuring closure of all technical issues raised by the client. The incumbent will liaise with client to schedule jobs while coordinating with various departments at the back office to complete assignments.

Main Responsibilities 

  • Schedule daily and quarterly service visits for technicians.
  • Coordinate installation and replacement requests based on client approvals.
  • Respond to client emails and service inquiries; liaise with Customer Care for proper follow-up.
  • Book service requests via phone and confirm appointments with clients by email.
  • Prepare and print daily service schedules (A3 format) for technician use.
  • Scan, extract, and file service job cards into appropriate digital folders.
  • Prepare job card documentation for billing and submit to Accounts (both hard and soft copy).
  • Auto-generate and track closure of client complaints/incidents in the service management system.
  • Ensure technical complaints are updated within 24 hours and closed within 48 hours.
  • Compile and track service incidents across different zones.
  • Raise picking slips for approved client quotations and technician toolkits.
  • Generate timely service summary reports for key clients and internal use.

Key Competencies and Qualifications

  • Bachelor Degree in Administration or Technical Management or any equivalent qualification
  • 3 Years’ of relevant experience
  • Excellent report writing
  • Possess a solid customer service attitude
  • Excellent communication skills both verbal and written.
  • Ability to work in a fast-paced environment.
  • Ability to work and effectively communicate with senior-level business partner.

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send CV HERE on or before 2nd September,  2025.

Only shortlisted applicants will be contacted.

Job Summary 

We are seeking to recruit technicians to our dynamic team. The technicians will be responsible for supporting the technical team in our Nairobi branch. They will ensure quality maintenance, quality installation and service of electronic security systems.

Duties and Responsibilities 

  • To carry out maintenance and service of electronic security systems such as Alarm, CCTV, Access Control, Electric Fence, Intercom, Electric Gates and Fire systems.
  • Ensure all upgrade requirements are reported to clients and to the supervisor in writing through job cards and also informed verbally.
  • Ensure security of client’s property and tidiness of the premises while attending to the assignment
  • Responsible for sorting the reported issues within the quoted time.
  • Responsible for problem escalation and communication to supervisor as required.
  • Must keep the reserve of all the necessary maintenance items and carry the required tools at all times.
  • Respond to and fix systems, application problems and issues during times of high volume.
  • To handle technical complaints from the client.
  • To educate the clients on how to operate their systems.
  • To report any client requirements to the office immediately.
  • Fill a job card for each assignment attended indicating the work covered and any necessary observation regarding alarm coverage adequacy.
  • To prepare detailed technical reports after attending incident scenes.
  • Ensure all equipment are fully in function when on-site, if not then follow up action should be implemented.

Minimum Requirements and Competencies

  • A Degree/Diploma from a recognized University of Kenya in a relevant field with a proven experience as a maintenance technician.
  • Working knowledge of multiple security functions and security-driven technology solutions.
  • A minimum of three years’ experience in the electronics field.
  • Working knowledge of general maintenance processes and methods.
  • Working knowledge of tools, common appliances and devices.
  • A motorbike license with a minimum of 3 years riding experience will be an added advantage, or a willingness to undergo motorbike training.
  • Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
  • A sound working knowledge of security best practices and legislation affecting the security role.
  • Strong management and leadership skills together with excellent communication skills.
  • A very good knowledge of technology-driven security solutions as well as a willingness to continually upgrade that knowledge.

How to apply

If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send CV HERE on or before 15th April, 2026.

Only shortlisted applicants will be contacted.

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