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Welcome to Securex Africa Careers!
Why Join Securex Africa?
Benefits and rewards
We care for our clients’ business as our business. We think and act like business partners, not academic advisors. We share our clients’ aspirations, work to understand their reality, and align our incentives with their objectives — so they know we’re in this together.
Personal impact, mentoring, and teamwork are just a few of share our clients’ aspirations, work to understand their reality, and align our incentives with their objectives — so they know we’re in this together.
Open Positions
Job Summary
We are seeking to recruit a Field Service Technician who is will be responsible for installing, maintaining, and repairing equipment and systems at client sites. This role involves troubleshooting technical issues, providing hands-on support, and ensuring equipment is fully functional and meets safety and performance standards.
Duties and Responsibilities
- Perform installation, testing, commissioning, repair, and preventive maintenance of screening and security equipment, including X-ray scanners, metal detectors, and explosives/narcotics trace detectors, and related products/equipment, in accordance with company and manufacturer guidelines.
- Accurately diagnose, troubleshoot, and resolve mechanical, electrical, and software issues in coordination with the Senior Field Service Engineer or Technical Lead.
- Ensure that all work complies with relevant health, safety, security, and radiation safety protocols, particularly when handling high-voltage and radiation-emitting equipment.
- Maintain up-to-date and accurate service documentation, including job sheets, digital service reports (via RESCO/Eworks), radiation safety records, and maintenance logs.
- Engage directly with clients and end-users to address service concerns, provide technical explanations, and ensure high levels of customer satisfaction and professionalism on-site.
- Carry out regular system performance checks and calibrations to ensure optimal operation and regulatory compliance.
- Participate actively in technical training programs and certifications to continuously improve knowledge of existing and new products and systems.
- Assist in field service projects, including upgrades, retrofits, and system relocations, ensuring timely and quality execution.
- Manage and account for company assets such as service tools, radiation meters, laptops, test kits, and vehicles; ensure all equipment is properly maintained, calibrated, and returned in good condition.
- Provide support in inventory and stock management, including requisition and tracking of spare parts and consumables.
- Remain available for scheduled standby duties on weekends and public holidays, responding to urgent calls without delay or conflict.
- Exercise strong time management and planning skills, ensuring tasks are completed efficiently whether on-site or during office-based activities.
- Take initiative to study product manuals, technical documents, and online resources to broaden personal technical knowledge during non-site hours.
- Promptly escalate unresolved technical issues to the appropriate internal teams, ensuring minimal service disruption.
- Ensure confidentiality and data protection in handling sensitive client equipment and systems.
- Maintain a professional demeanor and appearance at all times, upholding the company’s reputation in the field.
- Support in the preparation of site surveys, risk assessments, and documentation required for equipment deployment or servicing.
- Fulfill any other technical or administrative responsibilities assigned by supervisors or management in alignment with business needs.
Key competencies/ skills
- Proven technical proficiency in operating, maintaining, and troubleshooting security screening equipment and systems, including X-ray scanners and detection units.
- Strong analytical and problem-solving abilities, with a keen aptitude for diagnosing and resolving technical faults efficiently.
- Excellent communication and customer service skills, with the ability to interact professionally with clients and team members on-site.
- Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, documentation, and communication.
- Working knowledge of RESCO/Eworks or similar field service management software, with the ability to document and report service activities accurately.
- Effective multitasking and time management skills, with the ability to prioritize tasks and adapt to dynamic work environments.
- Collaborative team player with strong interpersonal skills and a proactive approach to supporting colleagues and enhancing service delivery.
How to apply
If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send your CV HERE by 16th August, 2025.
Only shortlisted applicants will be contacted.
Job Summary
We are seeking to recruit a Technical Supervisor is responsible for overseeing the installation, servicing and maintenance of electronic security systems such as CCTV, access control and alarm systems.
Duties and Responsibilities
- Ensure security systems (e.g., CCTV, alarms, access control) are installed to agreed specifications and standards, delivering trouble-free, client-approved outcomes.
- Oversee proactive and reactive maintenance services, ensuring all activities are carried out as per agreed schedules and service level agreements (SLAs).
- Enforce adherence to company and industry standards during installation, servicing, and maintenance of security systems
- Monitor installations for up to 3 months post-completion through regular checks and supervisor feedback and provide detailed status reports to management.
- Promote and uphold a high-quality, service-oriented image of the company through professional conduct and customer interaction.
- Identify inefficiencies or gaps in service delivery or product performance and support the development and implementation of improvement solutions.
- Champion continuous improvement initiatives for systems, processes, and services—both within the company and in collaboration with clients.
- Create and maintain a positive, supportive work environment that fosters teamwork, collaboration, and skill development during assigned shifts
- Provide constructive feedback to team members and management, and recommend training, motivation, and knowledge-sharing strategies to enhance team performance.
- Manage technical escalations promptly, ensuring clear communication with both management and clients on issues and resolution status.
- Respond to and resolve system or application-related problems during peak operational times, minimizing downtime and client impact.
Minimum Requirements and Competencies
- Bachelor’s degree in electrical/Electronic Engineering, ICT, or related technical field.
- Working knowledge of multiple security functions and security-driven technology solutions.
- A minimum of five years’ experience in the electronics field.
- Working knowledge of general maintenance processes and methods.
- Working knowledge of tools, common appliances and devices.
- Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
- A sound working knowledge of security best practices and legislation affecting the security role.
- Strong management and leadership skills together with excellent communication skills.
- A very good knowledge of technology-driven security solutions as well as a willingness to continually upgrade that knowledge.
Interested candidates are invited to complete the application form HERE by 22nd August 2025.
Only shortlisted applicants will be contacted.
Job Summary
We are seeking to recruit a Security Manager for our Client. he/she will drive the development and standardization of security policies, procedures and programs for safeguarding operations. This position will directly support the client’s security operations, threat mitigation and emergency response, as well as physical security design/installation.
Duties and Responsibilities
- Provide strategic direction in the development, implementation, and continuous improvement of comprehensive security policies, protocols, and procedures aligned with organizational objectives.
- Oversee enterprise-level risk assessments to proactively identify and mitigate potential threats and vulnerabilities across all sites and operations.
- Lead the selection, negotiation, and performance management of external security service providers to ensure delivery of high-quality, compliant services, including guarding operations and alarm response.
- Direct complex investigations into security incidents, ensuring thorough documentation of findings, root-cause analysis, and formulation of strategic recommendations to prevent recurrence.
- Provide executive oversight of surveillance infrastructure, including CCTV, backup alarms, and access control systems, to safeguard assets and personnel.
- Champion regular audits and inspections of all security systems and technologies, ensuring optimal functionality, regulatory compliance, and readiness to respond to emerging threats.
- Lead coordinated response efforts during security breaches and critical incidents, ensuring timely escalation, resolution, and post-incident reporting to senior leadership.
- Establish and enforce robust access control frameworks governing employee, contractor, and visitor movements across all facilities, maintaining the highest standards of security and confidentiality.
- Provide strategic oversight and performance management of on-site security teams, ensuring effective control of entry and exit points and adherence to protocols preventing unauthorized access.
- Oversee the secure opening and closing procedures of all warehouses and offices, ensuring consistency and accountability across locations.
- Drive the Client’s security awareness initiatives and training programs to cultivate a proactive security culture and ensure all personnel understand their roles and responsibilities in safeguarding company assets.
Minimum Requirements and Competencies
- Good communication skills to liaise with staff, visitors, and external agencies.
- At least 5-7 years’ experience in managerial role in the security/Business Continuity Industry.
- Degree in Bachelor of Arts in Criminology and security Studies or Diploma security Management and legal services.
- Ability to write clear, concise reports on security incidents and assessments.
- Technical Proficiency.
- Familiarity with security technologies like CCTV systems, access control, and alarm systems. Basic knowledge of IT security practices may be beneficial.
- Experience of dealing with information and intelligence, good analytical skills.
- Basic understanding of the Kenyan criminal law.
Interested candidates should send their comprehensive CV HERE by 22nd August 2025.
Only shortlisted applicants will be contacted.
Job Summary
Securex Agencies (K) Limited is seeking to recruit a new member into the Tracking Team. The Technical Administrator will be responsible for providing administrative support to the service aspect of the tracking team by ensuring closure of all technical issues raised by the client. The incumbent will liaise with client to schedule jobs while coordinating with various departments at the back office to complete assignments.
Main Responsibilities
- Schedule routine maintenance and troubleshooting of tracking systems and hardware
- Monitor real-time tracking systems for accurate data capture and alert management.
- Investigate irregularities in tracking data, report incidents, and provide timely solutions.
- Respond to client queries related to tracking system performance or usage.
- Train clients or end-users on how to use tracking platforms effectively.
- Maintain accurate logs of installations, service activities, and client configurations.
- Prepare reports on tracking performance, system usage, and fleet behavior.
- Ensure compliance with industry and company standards during installations.
- Collaborate with other departments such as customer service and operations to support field activities
Key Competencies and Qualifications
- Bachelor Degree in Administration or Technical Management or any equivalent qualification.
- 3 Years’ of relevant experience.
- Strong analytical skills and keenness to details.
- Possess a solid customer service attitude.
- Excellent communication skills both verbal and written.
- Ability to work in a fast-paced environment.
- Ability to work and effectively communicate with senior-level business partners.
Interested candidates should send their comprehensive CV HERE on or before 2nd September 2025.
Only shortlisted applicants will be contacted.
Job Summary
Securex Agencies (K) Limited is seeking to recruit a new member into the Technical Team. The Technical Administrator will be responsible for providing administrative support to the service aspect of the technical team by ensuring closure of all technical issues raised by the client. The incumbent will liaise with client to schedule jobs while coordinating with various departments at the back office to complete assignments.
Main Responsibilities
- Schedule daily and quarterly service visits for technicians.
- Coordinate installation and replacement requests based on client approvals.
- Respond to client emails and service inquiries; liaise with Customer Care for proper follow-up.
- Book service requests via phone and confirm appointments with clients by email.
- Prepare and print daily service schedules (A3 format) for technician use.
- Scan, extract, and file service job cards into appropriate digital folders.
- Prepare job card documentation for billing and submit to Accounts (both hard and soft copy).
- Auto-generate and track closure of client complaints/incidents in the service management system.
- Ensure technical complaints are updated within 24 hours and closed within 48 hours.
- Compile and track service incidents across different zones.
- Raise picking slips for approved client quotations and technician toolkits.
- Generate timely service summary reports for key clients and internal use.
Key Competencies and Qualifications
- Bachelor Degree in Administration or Technical Management or any equivalent qualification
- 3 Years’ of relevant experience
- Excellent report writing
- Possess a solid customer service attitude
- Excellent communication skills both verbal and written.
- Ability to work in a fast-paced environment.
- Ability to work and effectively communicate with senior-level business partner.
How to apply
If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send CV HERE on or before 2nd September, 2025.
Only shortlisted applicants will be contacted.
Job Summary
We are seeking to recruit an Operations Supervisor who will be responsible to supervise daily security operations, manage security personnel, and ensure the safety and protection of client’s assets and premises. The Operations Supervisor will also ensures compliance with safety procedures, incident response, and high standards of vigilance.
Main Responsibilities
- Oversee and coordinate security guards across assigned posts.
- Prepare duty rosters and ensure full coverage of shifts.
- Document and report incidents accurately and promptly.
- Conduct security briefings and train guards on protocols, emergency response, and customer service.
- Ensure guards understand post orders and standard operating procedures (SOPs).
- Submit daily, weekly, and incident reports to management.
- Respond to client inquiries, complaints, or service issues promptly.
- Address operational issues as they arise and escalate complex problems when necessary.
Key Competencies and Qualifications
- Diploma/Degree in Criminology, Security Management, or related field.
- At least 3–5 years of experience in security operations, with 1–2 years in a supervisory role.
- Strong leadership and decision-making skills.
- Excellent observational and analytical abilities.
- Clear communication and interpersonal skills.
How to apply
If you believe you are the right candidate and can clearly demonstrate your abilities to meet the criteria above, please send CV HERE on or before 17th September, 2025.
Only shortlisted applicants will be contacted.